Terms governing the use of Randel by organizations and community administrators.
Last updated: July 11, 2026
These Organization Terms ("Terms") constitute a binding agreement between G2F LLC ("G2F", "we", "us") and the legal entity that subscribes to or uses the Randel platform ("Organization", "you").
By creating an account, signing an order form, or using Randel on behalf of an organization, you confirm that you have authority to bind that organization and that you accept these Terms.
Randel is a whitelabel operating system for communities, associations, and membership programs. Depending on your plan, the platform may include member management, subscriptions and payments, events, meetings, documents, e-signature, communications, and related administrative tools.
We may update, improve, or modify features over time. Material changes that adversely affect your use of paid features will be communicated with reasonable notice when practicable.
You are responsible for your organization's configuration of the platform, including branding, access controls, member permissions, published content, and compliance with applicable laws.
You must provide accurate account information, maintain the security of administrator credentials, and promptly notify us of any unauthorized access.
Where whitelabel features are enabled, you may apply your own brand, domain, and visual identity subject to technical limitations and plan entitlements. Unless otherwise agreed in writing, G2F and Randel branding may remain visible in administrative areas, support communications, or required legal notices.
You represent that your branding, trademarks, and content do not infringe third-party rights.
Subscription fees, implementation fees, and any applicable usage charges are described in your order form, pricing page, or commercial proposal. Unless stated otherwise, fees are billed in advance and are non-refundable except as required by law or expressly stated in writing.
Payment processing for member subscriptions and transactions may be provided through third-party services such as Stripe. Your use of those services is subject to their terms in addition to these Terms.
As between G2F and your organization, you determine the purposes and means of processing member and community data hosted on the platform, and G2F processes such data on your behalf to provide the service.
Our Privacy Policy and GDPR information describe how G2F handles data. You are responsible for providing appropriate notices to your members and responding to data subject requests relating to data you control.
You may not use Randel to distribute unlawful content, infringe intellectual property, harass others, attempt to compromise platform security, or interfere with service availability. We may suspend or restrict access if we reasonably believe your use poses a security, legal, or operational risk.
G2F and its licensors retain all rights in the Randel platform, software, documentation, and related materials. These Terms grant you a limited, non-exclusive, non-transferable right to use the platform during your subscription term.
You retain ownership of content and data you upload or generate, subject to the license needed for us to host, process, and display it in connection with the service.
The platform is provided on an "as is" and "as available" basis to the maximum extent permitted by law. G2F disclaims implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, G2F's total liability arising out of or related to these Terms shall not exceed the fees paid by your organization to G2F in the twelve (12) months preceding the event giving rise to the claim.
These Terms remain in effect for the duration of your subscription or use of the platform. Either party may terminate for material breach if the breach is not cured within a reasonable period after written notice.
Upon termination, your access to the platform may be disabled. You may request export of organization-controlled data within a reasonable period, subject to technical feasibility and applicable law.
Questions about these Organization Terms may be sent to [email protected].
