Membership management

Membership management software that keeps billing and members together

Randel connects recurring membership plans to Stripe and keeps every renewal, cancellation and failed charge on the member profile - so your team always knows who is active.

What is membership management software?

Membership management software handles the lifecycle of paying members: sign-up, recurring dues, renewals, cancellations, delinquency and the member record itself. Randel runs this on your own Stripe account and links every payment to a single member profile that also holds events, meetings and signed documents.

Randel membership invoices list with status filters and payment actions

The membership lifecycle in one system

Each stage writes to the same member profile, so nothing has to be copied between a billing tool, a spreadsheet and an event app.

  1. Member

    One profile with details, groups and permissions.

  2. Plan

    The membership plan the member joins.

  3. Subscription

    Recurring billing on your Stripe account.

  4. Payment

    Invoices tracked as pending, overdue or paid.

  5. Renewal

    Automatic renewal, with failed charges flagged.

  6. Engagement

    Events, meetings, votes and introductions.

  7. Retention

    Activity and billing status side by side.

What you can do with Randel

Recurring plans

Create membership plans with automatic billing and renewal through Stripe.

Delinquency management

Track failed charges and overdue invoices without leaving the member record.

Subscription lifecycle

Follow sign-ups, renewals and cancellations in one place.

No transaction commission

Dues, event tickets and in-app charges go straight to your Stripe account. Randel does not take a cut.

Member records

Payments, plans, participation and documents stay connected to the same profile.

Membership terms

Send membership terms and agreements for e-signature and store them on the member history.

Member profiles that hold the whole relationship

Membership management starts with the record. In Randel every member has one profile that holds registration details, the active plan, invoices, event participation, signed documents, groups and permissions. Staff do not have to reconcile a payments export with an attendee list to know whether someone is an engaged, paying member.

Because members keep their own details current through a simple check-in flow, the profile also feeds the member directory, so the data your team relies on is the same data members see about each other.

Member management features → Member portal under your brand →

Randel member profile with the active membership plan, subscription details and invoice history

Subscriptions, payments and renewals without reconciliation

Membership plans run as recurring subscriptions on your organization's own Stripe account. Billing and renewal happen automatically, and every invoice shows up in Randel as pending, overdue or paid, linked to the member it belongs to.

When a charge fails, the delinquency is visible on the member record and in the invoice list, so follow-up is a filter rather than a spreadsheet exercise. Dues, event tickets and in-app charges all go to your Stripe account, and Randel takes no commission on them.

  • Recurring plans with automatic billing and renewal through Stripe
  • Failed charges and overdue invoices flagged on the member record
  • Sign-ups, renewals and cancellations followed in one place
  • No Randel commission on dues, tickets or in-app charges; Stripe fees apply

Subscription management → How to manage membership renewals →

Randel membership dues invoice list filtered by pending, overdue and paid status

Engagement that shows up next to billing

Renewal decisions are rarely about the invoice. They depend on whether the member got value: the events they attended, the people they met, the decisions they took part in. Randel keeps that activity on the same profile as the subscription, so your team can spot members who pay but do not participate long before the renewal date.

Events with registration, tickets and check-in, meetings, voting and AI-suggested introductions all run on the same platform. That is what turns membership management from collecting dues into running a membership people want to keep.

Association event management → Membership retention strategies →

Randel event screen with ticket sales, participant list and public registration link

Reporting your board can read

The dashboard brings members, collections, outstanding invoices and network activity into one view, with monthly activity and rankings. It answers the questions boards ask every quarter: how many active members, how much is outstanding and whether participation is growing.

Estimate your cost with the pricing builder →

Randel dashboard with member counts, collections, outstanding invoices and monthly activity charts

Frequently asked questions

Does Randel keep a percentage of membership dues?

No. Payments go to your Stripe account. Randel charges the platform subscription, not a share of each transaction. Stripe processing fees are billed by Stripe.

Can Randel manage recurring membership payments?

Yes. Recurring plans integrate with Stripe for automatic billing, renewals, delinquency management and subscription tracking.

How are renewals and failed payments handled?

Recurring plans run through Stripe and stay linked to the member profile, so billing status, renewals and delinquency are visible next to the member’s activity history.

Can I use my own Stripe account?

Yes, that is how Randel works. Your organization connects its own Stripe account, members pay into it and Stripe processing fees are billed by Stripe.

Can the membership experience carry our brand?

Yes. Members sign up, pay and manage their membership on your custom domain with your logo, colors and language settings. The admin area your staff use may still mention Randel or G2F.

How does platform pricing scale?

The base plan covers up to 249 members for US$ 200/month. Each additional block of 250 members adds US$ 200/month.

See Randel with your own workflows

Book a demo and we usually follow up within one business day.