Association management

Association management software with a single member profile

Dues and renewals via Stripe, delinquency tracking, event attendance, signed documents, permissions, voting and full member history live on one profile instead of scattered tools.

What is association management software?

Association management software (AMS) is the system an association uses to run its membership: dues, renewals, member records, events, governance and documents. Randel works as a white-label AMS, so members use your association’s domain, logo and theme while staff manage everything from one place.

Randel association member profile with subscriptions and invoice history

What you can do with Randel

Dues and renewals

Subscriptions and renewals are connected to the member record through Stripe.

Delinquency tracking

Lifecycle and overdue status are visible in the same view as member activity.

Events and meetings

Registrations, capacity, attendance and meeting scheduling in the same system.

Governance and voting

Permissions, groups and voting support association decisions with trackable results.

Documents and bylaws

E-signature for contracts, membership terms and regulations, stored on each member’s history.

Internal networks

Configurable internal networks help organize chapters or committees without additional licenses.

Why associations need an integrated platform

Most associations did not choose a fragmented stack. It grew one tool at a time: a payment processor for dues, a ticketing site for the annual conference, an e-signature account for bylaws, a spreadsheet for the member list and a group chat for everything else. Each tool works, but the association loses the one thing it needs most, a single, reliable picture of each member.

An association management platform puts those workflows on one member record. The table shows what typically changes.

Workflow Typical separate tool In Randel
Member records Spreadsheet or CRM One member profile shared by every module
Dues and renewals Payment processor + manual follow-up Recurring plans on your Stripe account, delinquency on the profile
Events and assemblies Ticketing website Registration, tickets, capacity and check-in tied to members
Bylaws and terms Separate e-signature account E-signature stored on the member history
Board and member decisions Forms or shows of hands Voting groups with results and a voter list
Member-to-member contact PDF directory or group chat Member directory, Explore, Map view and AI introductions

Randel vs a stack of separate tools →

Governance: documents, voting and permissions

Associations are governed organizations. Board elections, assembly decisions and updated bylaws need a process members trust. In Randel, voting groups define who takes part in each decision, results come with a chart and a voter list, and bylaws, regulations and membership terms are signed electronically and stored on each member's history.

Permissions and groups decide what staff, board members, committees and members can see. Configurable internal networks help organize chapters or committees without buying extra licenses.

Online voting for associations → Documents and e-signature →

Randel association voting results chart with the list of members who voted

Events and meetings that count toward membership

Conferences, assemblies, training sessions and committee meetings are where members experience the association. When they run on the same platform as dues, every registration and check-in lands on the member profile, and staff can see who participates without exporting attendee lists.

Meetings can be scheduled for individuals or groups, with invitations and participants kept in one place. The video call itself can still happen in Zoom, Meet or the tool your association already uses.

Association event management software → Meetings and scheduling →

A member directory that creates connections

Many members join an association to meet peers. Randel turns the member list into a working directory: rich profiles, an Explore section where members post their businesses, projects and needs, a Map view and AI-suggested introductions with an affinity score. Permissions keep the directory within the rules your association sets.

Member directory software → Member networking platform →

Communication, reporting and security

Email notifications keep members informed about events, votes and what needs their attention; WhatsApp notifications are planned but not available yet. The dashboard shows members, collections, outstanding invoices and activity so staff can report to the board without building a spreadsheet each month.

Your association owns its member data, and Randel hosts and operates the platform. Encryption in transit, access controls and GDPR and LGPD policies are documented, and the security page explains exactly what each piece of evidence covers.

Security at Randel → What is association management software? →

Frequently asked questions

Can Randel replace a traditional AMS stack?

For many associations, yes - especially when billing, events, documents and member history are spread across several apps.

Do members get a branded experience?

Yes. The member-facing product uses your domain, logo and theme so it feels like your association’s own system. The admin area may still mention Randel or G2F.

What about documents and membership terms?

Randel includes e-signature for contracts, membership terms and regulations, stored on the member’s history.

Do non-profit associations get special pricing?

Non-profits and NGOs may qualify for special conditions after eligibility verification. The applicable price is confirmed in a scoped quote.

See Randel with your own workflows

Book a demo and we usually follow up within one business day.