Randel is a membership and community management platform that runs white-label for associations, professional communities, membership organizations and referral networks. Members see your logo, domain and colors; your team gets a complete operations platform behind it, with human support.
A white-label community platform is software built and operated by one company but presented to members under another organization's brand. In Randel, the member-facing product runs on your custom domain with your logo, colors and language settings, while subscriptions, payments, events, meetings, documents, voting and member records run on one platform that Randel hosts and operates, starting at US$ 200/month for up to 250 members.
Members reach the platform on your custom domain and see your logo throughout the experience.
Apply your brand colors so the platform looks like a natural extension of your organization.
Adjust language and switch features to match how your community actually works.
Subscriptions, payments, events, meetings, documents, voting and member records in one system.
Your organization owns its community data; Randel hosts and operates the platform.
Implementation and ongoing support are handled by people who know your setup, not chatbots.
For members, white-label means the platform looks and reads like your organization from the first screen. They type your address, see your logo and colors, and use the platform in the language your community speaks. There is no third-party marketplace between you and your members, and no other communities competing for their attention.
Branding in Randel is part of configuration, not a design project. During implementation, your team decides how the platform should look and which features members should see, and Randel sets it up with you. If you only use part of the platform at first, unused features can stay switched off until you need them.
Member portal software under your brand → Member directory software →
Behind the branding, members get one place for the life of the community. Depending on what you switch on, they keep their profile current, register for events, sign membership documents, take part in votes, browse the member directory and Explore, and receive AI-suggested introductions to other members. Email notifications keep them informed about what needs their attention.
Members use the platform on your custom domain without installing anything. If your community wants its own native mobile app as well, Randel offers native app publishing on request for a one-time fee of US$ 2,000. The app is optional, and it is worth deciding on based on how your members behave rather than on what competitors do.
Member engagement strategies → Ask about native app publishing →
A white-label platform puts your brand in front, but the question buyers should ask is who owns and runs what behind it. With Randel the split is clear: your organization owns its community data, and Randel provides the software, hosts it and operates the platform so your team does not have to manage servers, updates or infrastructure.
Payments follow the same principle. Money from dues, tickets and in-app charges goes to your organization's own Stripe account; Randel connects to it and takes no commission. Privacy responsibilities depend on the data processing relationship and applicable law, so review the legal documents alongside the security guide as part of your procurement process.
| Area | Your organization | Randel |
|---|---|---|
| Community data | Owns it | Hosts it on the platform it operates |
| Brand and configuration | Decides domain, logo, colors, language and features | Implements and maintains the configuration with you |
| Payments | Receives funds in its own Stripe account | Connects to Stripe and takes no commission |
| Hosting and operation | No servers to manage | Hosts and operates the platform |
| Support | Remains the point of contact for its members | Provides human support to your team |
| Data migration | Provides existing member data | Migrates it during implementation when needed |
Implementation, data ownership and support → Organization terms →
Organizations that want a branded community usually weigh three options: a white-label platform such as Randel, a generic SaaS tool customized as far as it allows, or software built specifically for them. Each can be the right answer. The table compares them on the points that tend to decide the outcome.
| Criterion | White-label platform (Randel) | Customizing a generic SaaS | Custom build |
|---|---|---|---|
| Branding | Your domain, logo, colors and language across the member experience; the admin area may mention Randel | Varies by vendor; the vendor's name or domain is often visible somewhere | Full control over every screen |
| Time to launch | Depends on scope; the platform exists, so work focuses on configuration and migration | Depends on scope; quick to start, slower when workarounds pile up | Depends on scope; everything must be designed, built and tested first |
| Maintenance | Randel hosts and operates the platform | The vendor maintains the product; you maintain your setup and any connections between tools | You or your agency maintain code, hosting and security updates |
| Cost model | US$ 200/month up to 250 members, plus US$ 100/month per 250 more; optional development in 8-hour blocks at US$ 360; no transaction commission | Varies by vendor, from per-seat to per-member or transaction-based; check the vendor's pricing page | Upfront build cost plus ongoing hosting and development |
| Ownership of the roadmap | Shared product roadmap; features specific to you can be built as paid development | Set by the vendor | Entirely yours |
| Member data | Your organization owns it; Randel hosts it | Depends on the vendor's terms; check ownership and export | Yours, wherever you host it |
| Membership workflows | Dues via Stripe, events, documents, voting and directory built in | Depends on the product; extra tools are often needed | Only what you build and maintain |
Randel vs multiple tools → Estimate your cost with the pricing calculator →
Manage members, dues, events, documents and voting in one branded system.
Learn more →Centralize networking, meetings and member engagement for professional groups.
Learn more →Manage recurring memberships, renewals and member activity under your brand.
Learn more →Connect members, businesses, needs and opportunities - and track referrals.
Learn more →One profile per member with history, payments, plans, events, documents and permissions.
Learn more →Recurring plans with automatic billing, renewals and delinquency management via Stripe.
Learn more →In-person or online events with registrations, capacity limits, tickets and attendance.
Learn more →AI-suggested introductions based on member profiles, interests and activity.
Learn more →Yes, for everything members see. The member-facing product runs on your domain with your logo, colors and language settings. The admin area your staff use may still mention Randel or G2F, and we would rather tell you that up front.
Branding and configuration cover the member experience out of the box. When you need something beyond that, extra development is available pay-as-you-go in 8-hour blocks at US$ 360, charged for actual monthly usage, with the estimate agreed before work starts.
Organizations whose brand is part of what members join: associations, professional communities, chambers, paid membership programs and alumni groups that typically average 50+ members. It fits best when you want one branded system without building software. If you need facility scheduling, such as court booking, Randel does not support that today.
Many community apps center on discussion feeds and content. Randel centers on membership operations: recurring billing through your Stripe account with no Randel commission, events with attendance, documents with e-signature, voting and networking tools, all tied to one member profile and supported by people.
Run members, subscriptions, events, meetings and documents from one white-label system.
Learn more →Recurring plans, renewals, delinquency and member history connected to Stripe.
Learn more → ResourcesHow Randel implementation works step by step, a data migration checklist, who owns the data and the questions to ask any vendor.
Read guide → ResourcesHow Randel approaches security, what infrastructure-level evidence really means, and how GDPR, LGPD and payment duties are shared.
Read guide → ResourcesThe hub for every Randel comparison: what a stack of payment, ticketing, e-signature, email and spreadsheet tools costs, and what to consolidate.
Read guide →Book a demo and we usually follow up within one business day.
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