For nonprofits

Membership management software for nonprofits and NGOs

Randel gives nonprofits the membership workflows they need - dues, renewals, events, documents and member records - with pricing you can put in a budget and people who answer when you need help.

Why predictable pricing matters for nonprofit membership software

Nonprofit budgets are planned in advance and rarely stretch mid-year, so software costs that rise with every transaction are hard to plan for. Randel charges a platform fee based on member count, payments go to your own Stripe account with no Randel commission, and eligible nonprofits and NGOs can request special conditions after verification.

Randel invoices list showing pending, overdue and paid membership dues for a nonprofit

What you can do with Randel

Dues and recurring memberships

Recurring plans bill automatically through your Stripe account, including renewals and cancellations.

Clear invoice status

Invoices show as pending, overdue or paid next to each member, so follow-up starts from one list instead of a spreadsheet hunt.

Events and attendance

In-person or online events with registrations, capacity limits, tickets and check-in on the member profile.

Documents and e-signature

Membership terms, regulations and agreements sent for signature and stored on each member's history.

Your brand and your data

Members see your logo, domain and colors, and your organization owns its community data.

Human support

Implementation and ongoing support come from people, not chatbots - useful for small teams without IT staff.

What membership software really costs a nonprofit

The monthly platform fee is only one line in the budget. When comparing options, add up everything the organization will actually pay in a year, including processing fees, implementation help and any tools you still need alongside the platform.

Randel's standard platform fee depends only on member count:

  • Transaction commission: Randel takes none on dues, tickets or in-app charges.
  • Payment processing: billed by Stripe on your own account.
  • Extra development, only if needed: US$ 360 per 8-hour block, estimated in advance.
  • Consulting and training, only if needed: US$ 240 per 4-hour block, estimated in advance.
Active members Standard platform fee
Up to 250 US$ 200/month
251 to 500 US$ 300/month
501 to 750 US$ 400/month
Each further 250 members US$ 100/month more

Randel pricing for nonprofits and NGOs → Estimate your budget with the pricing calculator →

How to request nonprofit and NGO conditions

Special conditions are handled as part of the normal buying process, so you see the final price before committing to anything.

  1. 1

    Book a demo

    Tell the team you are a nonprofit or NGO and describe how you manage members today. Demo requests usually get a follow-up within one business day.

  2. 2

    Eligibility verification

    The team explains what is needed to confirm eligibility for special conditions.

  3. 3

    Quote and scope

    You receive a scoped quote with the applicable price, approved before any work starts.

  4. 4

    Configure and roll out

    Branding, plans, permissions and data migration when needed, followed by rollout with human support.

Book a demo and ask about nonprofit conditions → See the implementation process →

Data ownership and support for small nonprofit teams

Many nonprofits run membership on spreadsheets and goodwill, often maintained by one staff member or volunteer. Moving to software should reduce that dependency, not create a new one.

With Randel, your organization owns its community data, while Randel hosts and operates the platform. Data migration from spreadsheets or previous tools is available during implementation when needed, and support stays human after launch, so your team is not left to work things out alone when a volunteer changes or a renewal cycle starts.

Migrate from spreadsheets to membership software → Security, privacy and compliance at Randel →

Frequently asked questions

Is there a fixed nonprofit discount?

No. Randel does not publish a discount percentage. Eligible nonprofits and NGOs can request special conditions, and the applicable price is confirmed in a scoped quote after verification.

What do we need to request nonprofit conditions?

Mention that you are a nonprofit or NGO when you book a demo. The team will explain what information is needed to verify eligibility as part of the quote.

Are Stripe fees included in the Randel price?

No. Payment processing runs on your organization's Stripe account, and Stripe bills its processing fees separately under that account. Randel's fee covers the platform only.

Can board members and volunteers use the platform?

Yes. Permissions and groups control what each role can access, so staff, board members and volunteers can each work with the parts of the platform they need.

See Randel with your own workflows

Book a demo and we usually follow up within one business day.

Book a demo