Nonprofit pricing

Membership software pricing for nonprofits and NGOs

Nonprofits usually need the same core membership workflows as any organization, on a tighter budget, so the useful comparison is total operating cost rather than the monthly fee alone. Randel's standard platform price starts at US$ 200/month for up to 250 members, with no Randel commission on transactions. Nonprofits and NGOs can request special conditions, subject to eligibility verification. There is no fixed public discount; the applicable price is confirmed in a scoped quote.

By the Randel team · Last reviewed September 27, 2026

At a glance

  • Standard price: US$ 200/month up to 250 members
  • Each additional 250-member block: US$ 100/month
  • Special nonprofit conditions depend on eligibility review
  • No fixed public discount percentage
  • No Randel transaction commission; Stripe fees apply

What nonprofits should compare in membership software

A nonprofit membership platform has to support the same operations as any member organization: keeping records current, collecting recurring dues, running events and communicating with members. Before comparing prices, list the capabilities you actually need so you compare platforms on equal terms.

  • Membership database with a complete history per member
  • Recurring dues and other payments through a trusted processor
  • Renewals, failed payments and delinquency tracking
  • Events with registration, check-in and attendance
  • Member communication tied to membership status
  • A member portal members can use without training
  • Reporting and engagement dashboards for your board
  • Data migration from spreadsheets or a previous tool
  • Implementation help and ongoing human support

Randel for nonprofits and NGOs →

Total operating cost, not only the monthly fee

A low starting price can become expensive if every growth step adds another tool, a transaction percentage or an integration project. For a realistic comparison, estimate a full year of cost for each vendor at your current member count and at the size you expect to reach. The table below lists the main cost items and how Randel handles each one.

Cost item What to ask each vendor Randel's approach
Platform subscription How does price change as membership grows? US$ 200/month up to 250 members, plus US$ 100/month per extra 250-member block
Transaction commission Does the platform keep a share of dues or tickets? No Randel commission on transactions
Payment processing Which processor is used and whose account is it? Your own Stripe account; Stripe fees apply separately
Implementation Is setup quoted and approved before work starts? Scoped quote approved before work starts
Data migration Is migration available and how is it scoped? Available when needed, defined in the scope
Training and consulting How are training hours priced? Pay-as-you-go 4-hour blocks at US$ 240
Custom development How are extra features estimated and billed? Pay-as-you-go 8-hour blocks at US$ 360, estimated in advance
Support Is support handled by people or only automated? Human support included

membership management software pricing explained →

Randel standard pricing and special conditions for nonprofits

Randel publishes its standard pricing so every organization can estimate cost before a conversation: US$ 200/month for up to 250 members, with each additional block of 250 members adding US$ 100/month. You can use the pricing calculator to see the platform fee for your member count.

Nonprofits and NGOs can request special conditions. These are subject to eligibility verification and are not applied automatically, and there is no fixed public discount percentage. The team reviews the organization, its scope and its member capacity, and confirms the applicable price in the quote before implementation begins.

estimate your platform fee with the pricing calculator →

How nonprofit eligibility is often defined

Vendors that offer nonprofit conditions usually ask for evidence of nonprofit status. What counts as evidence varies by country. In the United States, for example, the IRS explains the requirements for an organization to be recognized as a tax-exempt charitable organization under section 501(c)(3), and many vendors use a recognition like this as a reference point.

Randel may request proof of nonprofit or NGO status before applying special conditions. Because accepted evidence differs from country to country, prepare whatever official documentation applies in your jurisdiction and share it when you request a quote.

Preparing a request for nonprofit conditions

A clear request makes the eligibility review and the quote faster to agree on. The steps below reflect how Randel scopes any new organization, with the nonprofit review added.

  1. 1

    Describe your operation

    Share your approximate member count, how you collect dues today, which events and meetings you run and which tools you want to replace.

  2. 2

    Share proof of status

    Provide the official documentation that shows your nonprofit or NGO status in your country, if the team requests it.

  3. 3

    Agree on scope

    Discuss configuration, any data migration and optional services, so the quote reflects what you actually need.

  4. 4

    Review the quote

    The applicable price, including any special conditions, is confirmed in the quote and approved before implementation starts.

contact the Randel team →

Questions nonprofits should ask membership software vendors

The answers to these questions often matter more than the headline price. Ask every vendor the same set, in writing if possible, so you can compare responses side by side.

  • Who owns our member data, and how do we export it if we leave?
  • Is data migration available, and how is it scoped and priced?
  • Are implementation fees quoted and approved before work starts?
  • Does the platform take a commission on dues, donations or tickets?
  • Whose payment processor account receives the funds?
  • What happens to the price when we pass the next member limit?
  • Is there an annual commitment or minimum term?
  • Is support provided by people, and in which languages?
  • Which features are planned rather than available today?

implementation, data ownership and support at Randel →

Related questions

How do we request nonprofit conditions from Randel?

Contact the team or book a demo and mention that you are a nonprofit or NGO. Demo requests usually get a follow-up within one business day, and the team will explain what information is needed to review eligibility.

Do special conditions change how payments work?

No. Payments still run on your own Stripe account and Stripe's processing fees are set by Stripe. Special conditions relate to Randel's own pricing, confirmed in your quote.

Can a small nonprofit use Randel?

Randel is designed for communities that typically average 50 or more members. Smaller groups can still talk to the team, but the platform is built for organizations with an ongoing membership operation to manage.

Will the platform run under our own brand?

Yes. Randel is white-label, so members see your logo, custom domain and colors rather than Randel's brand. This applies to nonprofit clients in the same way as any other organization.

Want to see Randel for your community?

Book a demo and we usually follow up within one business day.

Book a demo