Events & meetings

Community events vs meetings: two workflows, one member record

Events and meetings are different workflows. An event is a one-to-many occasion managed through registration, capacity, tickets, check-in and attendance. A meeting is a smaller scheduled interaction between specific people, such as a one-to-one introduction or a committee session, driven by invitations and participant lists. Randel runs both in the same white-label platform and records each one on the member profile, while the video call itself can still happen in Zoom, Google Meet or a similar tool.

By the Randel team · Last reviewed September 27, 2026

At a glance

  • Events: registration, capacity, tickets, check-in and attendance
  • Meetings: individual or group, with invitations and participants
  • Both recorded on the same member profile
  • Events can be in person or online
  • Video calls still run in Zoom, Google Meet or similar

Events vs meetings: how the two workflows differ

Treating every gathering the same way creates friction. A committee session does not need a ticket, and a conference cannot run on individual invitations. Separating the two workflows lets each one stay simple.

Aspect Events Meetings
Typical purpose Conferences, workshops, socials, webinars Introductions, committee sessions, check-ins, mentoring
Who takes part Open to members or the public, often many people Specific invited participants, one-to-one or small groups
How people join They register, sometimes by buying a ticket They are invited by the organizer or another member
Limits Capacity limits and ticket rules The participant list itself
Payment Tickets or charges when the event is paid Usually none
What is recorded Registration, check-in and attendance Participants and the schedule
Where it happens A venue or an online session In person or in a video tool

Choosing the right format for common community gatherings

Most communities run a mix of both formats across the year. A simple rule helps: if people choose to attend and you need to control numbers or collect payment, it is an event; if you decide who takes part and the value is in the conversation between specific people, it is a meeting.

Getting this right early keeps records clean. When a monthly peer circle is set up as an event, the team ends up managing registrations nobody needs. When a members-only workshop is handled as a series of invitations, nobody knows how many seats are left or who actually came.

  • Annual conference or gala: event, with tickets, capacity and check-in
  • Online webinar for members: event, with registration and attendance
  • Welcome call with a new member: individual meeting
  • Board or committee session: group meeting with invited participants
  • Twice-monthly networking check-in: recurring group meeting
  • Introduction between two members: individual meeting

The community event workflow

An event workflow is about getting the right people registered, controlling capacity and knowing who actually attended. In Randel, the same steps apply to in-person and online events.

  1. 1

    Create the event

    Set the date, format (in person or online), description and who the event is for.

  2. 2

    Set capacity and tickets

    Define capacity limits and, for paid events, tickets charged through the organization's own Stripe account.

  3. 3

    Open registration

    Members register from the branded member experience, and the attendee list updates as they do.

  4. 4

    Check people in

    Use check-in on the day to confirm who arrived, rather than assuming every registrant attended.

  5. 5

    Review attendance

    Attendance lands on each member profile, so participation becomes part of the member history.

event registration, capacity and check-in features → association event management from registration to attendance →

The member meeting workflow

Meetings are lighter but more frequent. Their value comes from consistency: the right people meeting regularly, with a schedule everyone can see.

  1. 1

    Choose the format

    Decide whether it is an individual meeting, such as an introduction, or a group meeting, such as a committee or peer circle.

  2. 2

    Invite participants

    Send invitations to the specific members involved so everyone knows who is expected.

  3. 3

    Keep schedules in one place

    Meetings appear in a centralized schedule, which avoids clashes and scattered calendar threads.

  4. 4

    Meet where it suits you

    Hold the conversation in person or in the video tool your community already uses.

individual and group meeting scheduling →

Why connect events and meetings to member profiles

Participation is one of the clearest signals of whether a member is getting value. Seeing it in the same place as billing status means the team can act on it, for example by inviting a quiet member to a small group meeting before their renewal rather than after a cancellation.

An attendee list stored in a separate tool answers only one question: who came to this event. When events and meetings sit on the member profile next to plans, payments and signed documents, the team can answer more useful questions:

  • Which members have not taken part in anything for several months?
  • Who attends events but never joins smaller meetings, or the reverse?
  • Which new members have had their first introduction meeting?
  • Does participation look different among members whose renewal is coming up?

member profiles with full participation history →

Randel does not replace Zoom or Google Meet

Video tools are good at what they do, and most communities already have one. Randel manages the organizational layer around meetings, such as scheduling, invitations and participants, and the call can still happen in Zoom, Google Meet or another provider.

The goal is to keep the relationship data in one place, not to force every communication function into a single application. Members keep the video tool they know, and the organization keeps a record of who met whom.

Recurring meetings in networking communities

For networking groups, meetings are often the core product. Randel recommends recurring check-in meetings twice a month, where members share what they are working on and what help they need. AI-suggested introductions with affinity scores can then turn into individual meetings, and resulting referrals and transactions can be tracked.

networking community platform with matchmaking and referrals →

Related questions

Should a board or committee session be set up as an event or a meeting?

Usually as a meeting, because participants are specific and invited. If the session is open to all members and needs registration or a capacity limit, such as an annual general assembly, an event fits better.

Can members pay for event tickets inside Randel?

Yes. Tickets and other in-app charges go through the organization's own Stripe account. Randel takes no commission on those payments; Stripe's own processing fees apply.

What should we track after an event?

Compare registrations with check-ins to see no-show patterns, note which members attended for the first time and follow up with members who registered but did not arrive.

Can we use Randel for hybrid gatherings?

Events can be in person or online. For a gathering with both audiences, agree during setup how you want to register and check in each group so attendance stays accurate.

Sources and further reading

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